ciphersense --case-studies
Real environments, anonymized
Names and details are changed. The problems are not. These are the shapes of environment we stabilize most often.
CASE-01 · MEDICAL OFFICE
1 SITE · 18 DEVICES
resolved
From flat network to defended baseline
A 12-provider medical office with 8 cameras, a reception POS, and guest Wi-Fi —
all on one flat LAN. Footage rolled off at day 11 against a 30-day retention goal.
Admin console shared by everyone with the password on a sticky note.
// WHAT WE DID
- Segmented: corporate / guests / cameras / IoT VLANs with firewall rules enforced at the gateway
- Resized NVR for 30-day retention with headroom; verified actual bitrates
- Least-privilege admin roles; removed shared credentials
- Shipped full docs package + recovery playbook
Outcome — 30-day retention holding · cameras isolated · Wi-Fi complaints to zero
CASE-02 · RETAIL ×2 SITES
2 SITES · 41 DEVICES
resolved
Two sites, one standard, no more fire drills
A two-location retail brand with roaming drops at both stores, no config backups anywhere,
and firmware that hadn't moved in 14 months. Every outage was an emergency call.
// WHAT WE DID
- Wi-Fi remediation: channel plans, AP placement, and roaming tuning per site
- Automated config backups + staged firmware catch-up over two weeks
- Same segmentation + documentation standard at both sites
- Lifecycle partnership: monthly reviews, drift checks, change log
Outcome — roaming issues gone · backups automated · emergency calls replaced by monthly reviews
// ANONYMIZATION
Client identities and sensitive details are withheld. Device counts and outcomes are representative of the engagement shapes we deliver — every environment is scoped before we quote it.
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